LTO Citizens Charter

 I. Mandate

The Land Transportation Office (LTO), a sectoral agency of the Department of

Transportation (DOTr) by virtue of Executive Order (E.O.) No. 125 and 125A dated 13

April 1987 and E.O. No. 226 dated 25 July 1987, is tasked to register motor vehicles,

issue driver’s/conductor’s licenses and permits, enforce transportation laws, rules and

regulations and adjudicate apprehension cases.


II. Vision

A frontline government agency showcasing fast and efficient public service for a

progressive land transport sector.


III. Mission

Rationalize the land transportation services and facilities to effectively implement the

various land transportation laws, rules and regulations. It is the responsibility of those

involved in the public service to be more vigilant in their part in the over-all development

scheme of the national leadership. Hence, promotion of safety and comfort in land travel

is a continuing commitment of the LTO.


IV. Service Pledge

We commit to:

*Register roadworthy and emission compliant motor vehicles.

*Issue driver’s/conductor’s licenses and permits to qualified applicants.

*Put order on the road through proper enforcement of land transportation laws,

rules and regulations.


*Attend to all clients who are within LTO office premises prior to the end of official

working hours and during noon breaks.

*Serve the public with utmost courtesy and respect.

*Do the above for our country and for the Glory of God.


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